Client Relations Intern

Company: Arora Planners

Location: Dehradun, Uttarakhand, India

Internship Duration: 3 Months

Work Mode: Hybrid

Working Hours: Discussable with the selected intern, depending on the assigned shift

Stipend: Discussable during the interview , based on the company's policy and the candidate's requirements

About Arora Planners

Arora Planners is an event management company based in Prem Nagar, Dehradun, Uttarakhand. The company focuses on helping clients plan and coordinate events, transforming their ideas and requirements into memorable experiences.

From understanding client expectations to coordinating event-related requirements, effective communication and attention to detail are essential to delivering a smooth and satisfying customer experience. Arora Planners aims to understand each client's needs, provide suitable solutions, and build lasting relationships through professional service and coordination.

The company offers an opportunity for aspiring professionals to gain practical exposure to client communication, customer relationship management, sales, and business development in the event planning industry.

Internship Profile Description

We are looking for a proactive, confident, and customer-oriented Client Relations Intern to join Arora Planners for a three-month internship.

The intern will be responsible for interacting with existing and prospective clients, understanding their requirements, following up on enquiries, collecting feedback, promoting relevant services, and maintaining strong client relationships.

The ideal candidate should be proficient in both English and Hindi, possess excellent interpersonal and communication skills, and be confident in handling customer interactions through phone calls, WhatsApp, and email. This role is suitable for candidates interested in client servicing, customer relationship management, sales, and business development.

Candidates must be based in Dehradun, Uttarakhand, India, and be available to work in a hybrid setup.

Key Responsibilities

- Contact existing clients to collect feedback on services and understand their overall experience.
- Follow up with prospective clients regarding enquiries,



event requirements, and service offerings.
- Understand client needs and communicate relevant services, packages, and solutions.
- Identify opportunities for repeat business, additional service offerings, and client retention.
- Support sales and business development activities through phone calls, WhatsApp, and email communication.
- Generate new business opportunities by engaging with prospective clients and maintaining relationships with existing clients.
- Respond to client enquiries, questions, suggestions, and concerns professionally and promptly.
- Maintain regular communication with clients to ensure a positive customer experience.
- Assist in coordinating client requirements and communicating relevant details to the concerned team.
- Maintain accurate records of client enquiries, follow-ups, feedback, and sales activities using Microsoft Excel or similar tools.
- Track potential leads and follow up with clients to improve enquiry conversion rates.
- Help identify opportunities to improve client satisfaction and strengthen long-term relationships.
- Collaborate with the team to achieve client servicing and business development objectives.
- Participate in in-person coordination and meetings as required under the hybrid work arrangement.

Requirements

- Must be based in Dehradun, Uttarakhand, India.
- Pursuing or completed a Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.
- Good command of both English and Hindi, with strong verbal communication skills and basic professional writing skills.
- Confidence in communicating with clients over phone calls and digital platforms.
- Strong interpersonal skills and the ability to build and maintain professional client relationships.
- Basic knowledge of Microsoft Excel and data management.




- Good organizational skills, attention to detail, and the ability to manage multiple follow-ups.
- A customer-focused attitude with a willingness to learn about client servicing and sales.
- Problem-solving skills, adaptability, and the ability to work independently when required.
- Ability to coordinate effectively with team members and follow instructions.
- Willingness to work in a hybrid environment and attend in-person meetings or workdays as required.
- Commitment to completing the full three-month internship.

Perks and Benefits

- Chance to gain hands-on experience in client relations and customer relationship management.
- Practical exposure to sales, lead generation, client servicing, and business development.
- Experience working with clients in the event planning and management industry.
- Opportunity to improve communication, negotiation, and professional relationship management skills.
- Performance-based monetary or non-monetary incentives, if offered by the company.
- Internship completion certificate, subject to successful completion and company policy.
- Letter of Recommendation based on performance and eligibility.
- Opportunity to learn, contribute to real business activities, and develop professional skills.

Internship Details

- Duration: 3 Months
- Work Mode: Hybrid — a combination of remote work and in-person work in Dehradun.
- Location: Dehradun, Uttarakhand, India
- Working Hours: Discussable during the selection process, depending on the assigned shift and business requirements.
- Stipend: To be discussed during the interview, in accordance with the company's policy.

Equal Opportunity Statement Arora Planners encourages applications from candidates who demonstrate the required communication skills, professionalism, commitment, and willingness to learn. Applicants will be evaluated based on their suitability for the role, relevant skills, and ability to contribute to client satisfaction and business growth.

We look forward to welcoming an enthusiastic intern who is eager to learn, build meaningful client relationships, and contribute to the team's success.

📌 Client Relationship Intern (Dehradun)
🏢 Arora Planners
📍 Dehradun