16 Oct
|
Hire Glocal
|
Mumbai Suburban
16 Oct
Hire Glocal
Mumbai Suburban
Job Responsibilities
- Handle customer queries through calls, emails, WhatsApp, or chat.
- Provide accurate information about products and services.
- Resolve customer complaints and issues professionally.
- Follow up with customers to ensure their concerns are resolved.
- Maintain customer records and update details in the system.
- Coordinate with internal teams to resolve customer issues.
- Ensure customer satisfaction through effective communication.
- Meet customer service targets and maintain service quality.
Role: Voice / Blended - Other, Industry Type: Investment Banking / Venture Capital / Private Equity, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Client CoordinationCalling Client ServicingClient RetentionClient RelationshipClient Handling
📌 Client Relationship Executive (Mumbai Suburban)
🏢 Hire Glocal
📍 Mumbai Suburban