Job highlights

- Experience: Minimum 8+ years in the insurance industry,with strong preference
- Must have experience driving high-volume insurance sales
- Customer Handling & Experience (CX): Oversee customer lifecycle management
- Track Record (Mandatory): Proven experience building teams and business functions

About the Company Hoora is a full-stack vehicle care platform built to simplify how India maintains and manages its cars and bikes. Positioned as India s #1 Car & Bike Care App, Hoora brings every essential automotive need into one seamless ecosystem. From doorstep car and bike wash to end-to-end service, insurance support, challan management, and a curated marketplace for products and accessories, Hoora functions as a complete 360 vehicle companion. Powered by technology, on-demand logistics, and trained professionals, the platform replaces fragmented automotive experiences with one integrated solution.

Hoora s mission is simple: make vehicle ownership effortless, accessible, and reliable, whether it s routine cleaning, urgent servicing, compliance needs, or upgrading your ride.

Job Mission

- We are looking for an experienced and dynamic Business Head Insurance to lead, scale, and build our insurance vertical from the ground up.

- The ideal candidate will bring strong leadership, industry expertise, and a proven track record in sales, customer handling, and team building within the insurance domain especially Auto Insurance.

Key Responsibilities :
- P&L; Management & Strategy: Fully own the insurance vertical s P&L;, ensuring end-to-end business delivery and achieving aggressive revenue targets.

Build the entire vertical from scratch, including processes, teams, and performance systems.

- Team Building & Management: Hire,



train, and mentor a high-performing sales, customer support, and operations team. Build a performance-driven culture with explicit metrics and accountability. Enable teams with scripts, training, and tools to improve closing ratios.
- Customer Handling & Experience (CX):

Oversee customer lifecycle management from lead generation to policy issuance and renewal. Ensure high customer satisfaction through prompt and effective service delivery, resolving escalations, and continuously improving CX processes.
- Growth & Process Optimization: Collaborate with marketing teams to create campaigns for Auto Insurance and other products. Optimize sales funnels, calling processes, and CRM workflows. Analyze performance metrics and market trends to refine strategy.

- Cross-Functional Leadership: Identify new business opportunities and align internal teams (Marketing, Tech, Operations) to implement growth strategies and ensure consistent revenue expansion.

Ideal Candidate Profile :

- Experience: Minimum 8+ years in the insurance industry, with strong preference for Auto Insurance expertise.
- Track Record (Mandatory): Proven experience building teams and business functions from scratch.

Must have experience driving high-volume insurance sales (10,000+ policies/month).

- Skills: Strong background in sales, marketing, upselling, and customer management. Ability to manage large-scale operations with high monthly volumes.

- Leadership: Exceptional leadership, communication, and analytical skills with the ability to build a performance-driven culture.
- Industry Fit: Strong network within the insurance ecosystem (brokers, partners, OEMs, etc.) is highly desirable.

Working Hours
- Monday to Saturday 10AM to 7PM

📌 City Head General Insurance (Nagpur)
🏢 Hoora Technologies
📍 Nagpur