Job highlights

- Manage a team at business partner site to enable smoother on boarding experience of online customers . 2) . Is responsible for End-to-End management of queries and escalations of channel partners

- He shall be a good time manager & team player with ability to deliver under aggressive timelines

1. ` Manage a team at business partner site to enable smoother on boarding experience of online customers`

2. `Is responsible for End-to-End management of queries and escalations of channel partners`

3. ` Responsible for the direction, control and management of emails/calls and responses in close coordination with departments Medical Underwriting, Business Partners, TPA s, Finance etc`

4. `Enhance customer experience with effective communication`

5. `Continuously improve systems and processes with focus on quality and enhancing customer experience`

6. Candidate should be capable to gather requirement data with reasonable data crunching skillset to create insightful dashboards for appropriate tracking & process improvement actions / solutions. He shall be a valuable time manager & team player with ability to deliver under aggressive timelines.

📌 Chief Manager - Policy Issuance (Mumbai)
🏢 Acme Services
📍 Mumbai