Responsibilities

- Manage client relationships and resolve customer issues.
- Monitor ERP operations and track service requests.
- Handle escalations and ensure timely resolution of complaints.
- Track tickets and maintain SLA (Service Level Agreement).
- Coordinate with internal teams for issue resolution.
- Prepare reports and monitor team performance.
- Ensure customer satisfaction and client retention.

Requirements:
- Experience in accounting, client handling, or customer support.
- Valuable communication and problem-solving skills.
- Knowledge of accounting concepts and ERP systems.
- Team-handling experience is an added advantage.

Role: Finance & Accounting - Other, Industry Type: Software Product, Department: Finance & Accounting, Employment Type: Full Time, Permanent Role Category: Finance & Accounting - Other Education UG: B.Com in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills AccountingAdvanced ExcelHindi

📌 Central Account Manager - WFH (Bengaluru)
🏢 NoBroker
📍 Bengaluru