Brief Role

Responsible for recruiting, training, managing and monitoring agents / call center executives

Looking for a skilled Call center manager to supervise daily operations and cost - effectiveness of the call center.

He will have to ensure that technology is utilized to a maximum and that staff are well - organized and productive.

He must be a reliable and results - driven skilled.

He must have a practical mind to solve problems

He must also have excellent customer service and communication skills

Salary: Not Disclosed by Recruiter

Industry:Travel / Hotels / Restaurants

Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate /Senior Associate -(NonTechnical)

Experience:1 -6 years

Desired Candidate Profile

Responsibilities

Develop objectives for the call center s day - to - day activities

Develop the communication strategy

Achieve monthly targets

Prepare daily and monthly reports of performances

Excellent Command over Hindi language is a must

Education -

UG: Any Graduate

PG:Any Postgraduate For more details and jobs -Please visit our website http: / /www.rightstepconsulting.com /call -centre -jobs -in -gurgaon.php

📌 Call Centre in - Manager (Gurugram)
🏢 Right Step Consulting
📍 Gurugram