Job highlights

- Requirements . Any graduate
- Proficient in using CRM systems.
- Other Requirements . Proficiency in Microsoft Office Suite (Word,Excel,PowerPoint) and basic computer applications
- Previous experience in a call center or sales environment is a plus
- Make targeted outbound calls to potential franchisees to promote our offerings and generate interest.
- Address and resolve any queries or concerns raised by potential franchises, providing explicit and informative responses.
- Assess and qualify leads to determine their suitability for our products and services, ensuring alignment with our target market.
- Meet or exceed daily call and lead generation targets set by the team lead, contributing to overall team success.
- Accurately record and update information in the Customer Relationship Management (CRM) system in a timely manner.

Secondary
- Maintain high standards of customer service during all interactions with potential franchises, fostering positive relationships.
- Provide feedback to the team lead regarding trends, concerns, and opportunities identified during outbound calls.




- Work closely with the sales team to ensure a seamless transition of qualified leads for further follow-up and engagement.
- Participate in training sessions to enhance product knowledge, sales techniques, and customer service skills.
- Analyze call metrics and lead generation data to identify areas for improvement and optimize calling strategies.

Interaction with Patrons and Public: Working Conditions and Environment- Work Mode: In Office.
- Employment Type: : Full-time
- Working Hours: 9:00 AM - 6:00 PM
- Working Days: Monday- Saturday (Sunday fixed off) Requirements
- Any graduate.
- Previous experience in a call center or sales environment is a plus.
- Strong communication and interpersonal skills.
- Ability to maintain confidentiality and professionalism when dealing with sensitive information.

Other Requirements
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and basic computer applications.
- Proficient in using CRM systems.

📌 Call Center Executive (Pune)
🏢 Yewale Chaha
📍 Pune