Key Responsibilities

Create, implement, and monitor SOPs and Process / Manual Books.

Standardize end-to-end processes, workflows, roles, and controls across departments.

Ensure adherence to SOPs, policies, governance, and compliance requirements.

Coordinate and align Logistics, Yard, Stock, HR, Sales, Backend, and Accounts teams.

Define and monitor departmental KPIs, targets, productivity, and performance.

Identify process gaps and drive corrective actions and continuous improvement.

Manage cross-functional communication, stakeholder alignment, negotiation, and issue resolution.

Prepare and review MIS, KPI dashboards, management reports, and audit-related reports.

Ensure timely escalation and closure of operational and process-related issues.

Support management in business reviews, process decisions, and performance improvement initiatives.

Must-Have Skills

SOP & Manual Book Development

Business Process Standardization

KPI & Performance Management

Cross-Functional Coordination

Governance & Compliance

MIS & Reporting

Problem-Solving & Decision-Making

Partner / Stakeholder Alignment

Process Improvement

Ideal Candidate

📌 Business SOP & Partner Alignment Manager (Coimbatore)
🏢 Pioneer steels
📍 Coimbatore