LOCATION

Mumbai / Nashik, with regular rural travel

EXPERIENCE

3–6 years in BA / Process Consulting

ENGAGEMENT

Full-time

KEY RESPONSIBILITIES

- Requirements: Engage leadership, programme, finance, admin, M&E; and field teams through interviews, workshops and field visits; capture user needs, pain points and digitisation opportunities; prepare BRDs, functional requirements, user stories, user roles and permissions.
- Process mapping: Document As-Is and design To-Be processes with maps, flowcharts and decision trees; identify scope for automation and standardisation; ensure workflows suit rural, low-connectivity conditions.
- SOP development: Convert informal field practices into documented SOPs defining roles, steps, approvals, data needs, forms, timelines, escalations and outputs; validate them with programme teams.
- System requirements: Act as the bridge between business users and developers; define screens, forms, workflows, reports and dashboards; maintain a prioritised product backlog; identify integration and data-sharing needs.
- Testing & UAT: Prepare test scenarios and cases; coordinate functional testing and UAT with field users; track defects with developers; run regression tests and obtain user sign-off.
- Implementation & change management: Support rollout across offices and project locations; create user guides and training material; train users; gather feedback and drive adoption.

Processes in scope may include:





Project and village onboarding · Household profiling · Water-resource planning · Watershed and conservation work · Eco-restoration and plantations · Agro-ecology interventions · Nursery management · Field activity tracking · Community engagement · Asset management · M&E; and impact measurement · Photo/GPS data collection · Procurement and inventory · Finance and expenditure tracking · Donor/CSR reporting

KEY DELIVERABLES

BRDs and functional specifications · As-Is / To-Be process maps and flowcharts · SOPs and process manuals · User stories and acceptance criteria · Data dictionary and field definitions · User-role and access matrix · Forms and workflow specifications · Test plans, test cases and UAT documentation · Defect tracker · User manuals, training material and rollout documentation

SKILLS & EXPERIENCE

Essential

- 3–6 years as a Business Analyst, Functional/Product Analyst or Process Consultant
- Strong business-process analysis and requirements-gathering skills
- Experience preparing BRDs, process maps, SOPs and test cases
- Experience working with software development teams
- Solid analytical, documentation and communication skills
- Comfortable engaging both senior management and field-level users
- Willingness to travel to rural project locations in Maharashtra

Desirable

- Experience in NGOs, rural development, agriculture, water, environment or CSR
- Implementation of ERP, CRM, MIS, M&E; or field-data-collection systems
- Mobile and web platforms; GIS/GPS data collection; offline-first apps
- Familiarity with Agile/Scrum
- Tools: MS Teams, OneDrive, Visio, Excel/Power BI or equivalent

PERSONAL ATTRIBUTES

Curious (understands how things actually work) · Process-oriented (brings structure to informal processes) · Technology-friendly (not necessarily a developer) · Field-sensitive (knows what works in an office may not work in a remote village) · Collaborative · Detail-oriented (turns discussions into testable requirements) · Impact-oriented (technology is a means, not an end).

Job Types: Full-time, Permanent

Pay: ₹700,000.00 - ₹900,000.00 per year

Education

- Bachelor's (Preferred)

Work Location: In person

📌 Business Analyst- Mumbai
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