Job Responsibilities

- Collaborate with business stakeholders, project managers, and technical teams to gather business requirements for various projects

- Conduct interviews, workshops, and surveys to elicit detailed and accurate requirements

- Analyse collected information to identify gaps, inconsistencies, and potential challenges

- Create clear and concise requirement documents, including functional/non-functional specifications, use cases, process flows, and user stories

- Assist in prioritisation and validation of requirements with stakeholders to ensure alignment with business objectives

- Participate in review sessions with stakeholders and project teams to ensure an accurate understanding of requirements

- Support the resolution of requirement-related conflicts or issues during the project lifecycle

- Collaborate with design and development teams to ensure proper implementation of requirements

- Maintain and update the requirement documentation throughout the project lifecycle

- Analyze current business processes ("As-Is") and design optimized future-state workflows ("To-Be").

- Oversee User Acceptance Testing (UAT),



ensuring the final product meets the defined business requirements and acceptance criteria.

- Create high-quality documentation, including User Stories, Process Flow Diagrams, and Functional Specifications.

Key Result Areas

- Contribution to the identification and resolution of potential requirement conflicts.

- Collaboration with cross-functional teams to ensure successful project outcomes.

- Requirement Gathering & Analysis

- Documentation & Specification Writing

- Process Flow Mapping

- Change & Issue Management

Competencies (Skills essential to the role):

- Solid analytical and critical thinking

- Effective verbal and written communication

- Active listening and empathy

- Detail orientation and organisational skills

- Team collaboration and stakeholder management

Educational Qualification / Other Requirement:

- Graduate degree in the IT domain (Master s Degree will be preferred)

- 3+ years of relevant experience

- Basic understanding of software development processes and technologies

📌 Business Analyst- IT (Mumbai)
🏢 Rentokil PCI
📍 Mumbai