Job highlights

- Bachelor s degree in any stream. Role Type / Key working relationships: .
- Proven negotiation abilities . Target-driven with a focus on achieving results . Proficient in MS Office / G-Suite .
- . Educational Qualification / Other Requirement: .
- Minimum of 8 10 years of experience in managing corporate clients
- The Assistant Branch Manager / Branch Manager will be responsible for actively seeking & understanding the P&L; of the business and engaging/handling branch teams. Providing complete support to the team & driving them to boost top-line revenue growth, customer acquisition and maintaining profitability, leveraging the existing branch base of customers.
- The incumbent will report to the Regional Manager. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.

Job Responsibilities:

- Lead team operations and manage the Profit & Loss (P&L;) account for the assigned region.
- Conduct cost-benefit and needs analysis of existing and potential clients to align with their business requirements.
- Build and maintain strong, long-term relationships with key business clients.
- Identify and engage large customers through data mining and referrals from existing accounts.
- Drive new business development with the team to acquire large and strategic accounts.
- Retain existing customers
- Ensure team follows all the Operational Business KPIs




- Ensure prompt resolution of customer issues and complaints to maximise satisfaction.
- Collaborate effectively with internal teams and external stakeholders.
- Analyse market and territory potential, monitor competitor offerings, and track sales performance.
- Drive collections and maintain control over Days Sales Outstanding (DSO).
- Train and coach team members to prepare them for future leadership roles.

Key Result Areas:

- Team management across sales, collections, service, and operations
- Customer service and complaint resolution
- Maintaining MIS/Reports
- Planning and strategising for recent revenue generation opportunities
- Customer relationship management, sales, and business development

Competencies (Skills essential to the role) :

- Strong interpersonal and networking skills
- Sales & Operations Acumen
- Effective verbal and written communication
- Proven negotiation abilities
- Target-driven with a focus on achieving results
- Proficient in MS Office / G-Suite
- Coaching & Development

Educational Qualification / Other Requirement:

- Proven experience in leading a team of 20 professionals with 4 5 years of experience.
- Minimum of 8 10 years of experience in managing corporate clients.
- Bachelor s degree in any stream.

Role Type / Key working relationships:

- Team Contributor
- Internal team/External
- External/Internal stakeholders

📌 Branch Manager - - RI (Chennai)
🏢 Rentokil PCI
📍 Chennai