Brief Role

Voice Support / Data Entry Operator

Position: Data Entry Operator / Voice Support

Skill Set

1. Fulfill all required parameters of a customer- service based role involving multitasking, flexibility and the ability to quickly adapt to changes.
2. Ability to understand task quickly.
3. He should be Excellent in English communication both verbal and written.
4. Desired candidates should be time adaptable along with being ready to work in a competitive and challenging environment.
5. Understand the customer's query and provide accurate resolution
6. View Information from various applications and update the records accurately.
7. Candidate should have high energy levels.
8. Can be able to provide telephonic/ emails based troubleshooting assistance and meet customer defined levels of Quality in Operations.
9. Ability to work effectively with numbers to analyze and understand business trends. Key Skills: -

10. Computer literacy
11. Good typing speed
12.



Knowledge in use of MS office applications.
13. Fixed night shift (US Shift) and as per US holidays
14. At least have 2 to 3 years experience in International process.
15. Experience in International Voice would be preferred
16. Candidate should be time flexible.
17. Logistic Exp. Preferred Qualifications Required:

18. Hiring any graduate with good communication skills. Salary:INR 1, 00, 000 - 2, 25, 000 P.A

Industry:BPO / Call Centre / ITES

Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/ Senior Associate - (NonTechnical)

Desired Candidate Profile

Education-

UG: Any Graduate - Any Specialization

PG:Post Graduation Not Required, Any Postgraduate

Doctorate:Doctorate Not Required

Please refer to the above

📌 BPOData Entry Operator (New Delhi)
🏢 Right Step Consulting
📍 New Delhi