Job highlights

- Customer management skills . Strong revenue orientation . Ability to work a flexible schedule to meet the needs of the business,including evening and weekend shifts . .
- Keeps and drives the team to keep the customer as the top priority
- Ensure high levels of customer conversion through excellent service
- Ensures timelines are adhered to at all client touchpoints and follow-ups
- Align closely with leadership to ensure marketing strategies and tactics to meet business objectives.

Process Excellence
- Leads and directs all activities of the client relationship management team with designated timeframes while using tools and resources to drive a high level of productivity.
- Work with the designer teams to ensure conversions and follow-ups
- Coordinate with online and offline marketing teams to help strategize and maximize lead generation campaigns
- Analyzes and uses business reports to identify missed opportunities and to positively impact client conversions
- Leverages tools, processes,



and best practices to drive operational excellence and consistently executes Standard Operating Procedures (SOPs).
- Responsible to act as an escalation point throughout the lead conversion phase and ensure closure of concerns within the timelines define
- Ability to forecast and analyze business trends, performance trends, periodic reporting to the management and take actions on findings

Essential Skill Sets
- Customer management skills

- Robust revenue orientation
- Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts
- Demonstrate the ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities
- Analytical mindset with the ability to track and report on marketing performance metrics as well as lagging revenue attribution, revenue influence, and ROI.
- Excellent relationship management skills with the ability to build rapport, influence and deepen relationships with stakeholders
- Excellent verbal and written communication skill

📌 Best Interior Designers (Bengaluru)
🏢 Aladi Interiors
📍 Bengaluru