Job Type: Full-time

Location: Ahmedabad

About D-Vivid Consultant

D-Vivid Consultant is one of Gujarat's leading overseas education consultancies, helping students achieve their dream of studying abroad. We specialize in overseas education counselling, university admissions, and student visa services for destinations worldwide.

We are looking for a motivated, student-focused, and detail-oriented Australia & New Zealand Counsellor and Visa Assistant to join our team. The ideal candidate will guide students through their study abroad journey, assist with university applications, coordinate documentation, and support student visa processing for Australia and New Zealand.

Key Responsibilities

- Student Counselling

- Counsel students regarding study opportunities in Australia and New Zealand based on their academic background, career goals, budget, and preferences.
- Explain available courses, universities, entry requirements, tuition fees, and admission procedures.
- Guide students regarding English language proficiency requirements, including IELTS, PTE, and other accepted tests.
- Assess students' academic profiles and provide appropriate guidance on suitable courses and institutions.
- Explain application timelines, admission requirements, estimated living expenses, and other relevant information.
- Follow up with prospective students and assist them in progressing through the admission process.
- Maintain regular communication with students and parents and address their queries professionally.

2. University Application Assistance

- Assist students in preparing and submitting applications to universities and colleges in Australia and New Zealand.
- Collect, verify, and organize academic transcripts, passports, English test scores, financial documents, and other required paperwork.
- Coordinate with universities and admissions teams regarding application status, missing documents, and offer letters.




- Follow up on conditional and unconditional offers and support students in meeting outstanding conditions.
- Assist students with offer acceptance, tuition fee payment coordination, and Confirmation of Enrolment (CoE) or other relevant enrolment documentation, as applicable.
- Maintain accurate student records and update CRM systems and application trackers.

3. Visa Documentation and Assistance

- Assist students in preparing student visa applications and organizing the required supporting documents.
- Guide students on country-specific visa documentation requirements and application procedures.
- Help organize financial evidence, academic records, English proficiency documents, health insurance information, and other supporting paperwork, as applicable.
- Assist with the preparation of Genuine Student (GS) requirement responses for Australia and bona fide student-related documentation for New Zealand, as applicable.
- Coordinate medical examinations, biometrics, and other formalities where required.
- Review documentation for completeness and consistency before submission and escalate complex cases to the appropriate senior team member.
- Track visa application progress and keep students informed about updates and additional document requests.
- Stay updated on changes in Australian and New Zealand student visa regulations, university requirements, and application procedures.

4. Follow-up and Coordination

- Maintain regular follow-ups with students to collect pending documents and ensure timely application processing.
- Coordinate with internal counselling, admissions,



and operations teams to ensure a smooth student experience.
- Maintain accurate records of student interactions, application progress, and pending activities in the CRM.
- Ensure all applications and documentation are handled accurately, confidentially, and within prescribed deadlines.
- Support students throughout the admission and visa process while maintaining professional communication and service standards.

Required Skills

- Excellent communication skills in English, Hindi, and Gujarati.
- Strong counselling, interpersonal, and student-handling skills.
- Good understanding of Australia and New Zealand study destinations and admission procedures.
- Knowledge of student visa documentation and application processes.
- Strong follow-up, coordination, and organizational abilities.
- Excellent attention to detail and documentation accuracy.
- Ability to multitask, manage multiple student profiles, and meet deadlines.
- Proficiency in MS Excel, Word, email, and CRM systems.
- A positive attitude, willingness to learn, and a student-first approach.

Preferred Qualifications

- Bachelor's degree in any discipline.
- Experience in overseas education counselling, university admissions, or student visa assistance will be an advantage.
- Candidates with hands-on experience handling Australia and Current Zealand student applications will be preferred.
- Freshers with excellent communication skills and a strong interest in overseas education may also apply.

Preferred Experience

- Candidates with experience in any of the following areas will be preferred:
- Australia and New Zealand student counselling.
- Overseas education consultancy.
- University and college application processing.
- Student visa documentation and application assistance.
- Offer letter and CoE processing.
- Financial document verification and student profile assessment.
- CRM management, student follow-ups, and admissions coordination.

📌 Australia & New Zealand Counsellor and Visa Assitant (Surat)
🏢 D Vivid Consultant
📍 Surat