16 Oct
|
Right Step Consulting
|
Gurugram
16 Oct
Right Step Consulting
Gurugram
Job highlights
- Should be willing to work in shifts
- Qualification : Any Graduate with 5 - 8 yrs of desired exp
- Good Excel skills
Brief Role :
Client/ Customer/ People Management
Drive Performance in the team
Manage the daily team activities
Manage monthly scheduling.
Drive Continuous Improvement in the team
Generate scorecards for the Team for review.
Performance management and appraisals for the entire Team.
Weekly Reviews to the Management .
Quality control
Generic & Behavioral Skills
Excellent verbal and written communication skills.
Should be willing to work in shifts
Positive Excel skills
Additional Information
Salary : Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area : ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category : Senior Management
Desired Candidate Profile
Qualification : Any Graduate with 5 - 8 yrs of desired exp.
📌 Asst. Manager- Back office Operations (Gurugram)
🏢 Right Step Consulting
📍 Gurugram