About Officeworks:

Officeworks’ purpose is “we bring big ideas to life at low prices”. It’s how we create shared value for customers, team members, suppliers, communities and shareholders.

We are Australia’s leading omnichannel retailer of complete technology solutions, stationery, furniture, art supplies, and learning resources. We also offer services including Print & Create, and Geeks2U.

Our products and services provide solutions to our diverse range of customers across Australia from households, students, small to large sized businesses, governments and schools.

Our culture is built on beginning with customer, doing the right thing, executing with accountability, and leading with ambition. We are one team who are proud to “wear the blues” and deliver for our customers.

We are an inclusive, forward-thinking organization where diverse perspectives enable innovation, continuous improvement and better outcomes for our customers and teams. The work we do plays an important role in helping Australians work, learn, create and connect.

About the Technology Function:

By joining the Technology team in the GCC you will play a direct role in Officeworks’ global digital transformation, contributing to world-class capabilities that sit at the heart of how the business operates and grows. The GCC will support Officeworks’ purpose of helping to bring big ideas to life at low prices, ensuring technology remains a true enabler of customer value and operational excellence.

This opportunity to join as a founding member of the new global hub is a chance to be part of the original build-out of our GCC. Early joiners will influence how the hub operates and help shape the future state of some of Officeworks’ core technology ecosystem.

These roles are best suited for people who enjoy:

- exposure to eCommerce and digital platforms, customer facing services enabled online and in retail stores, and an expanding presence into generative and agentic commerce - covering operations, security, development, automation, and solution architecture
- supporting global initiatives and modernizing business critical systems
- being the forefront of global innovation and transformation, helping digitize the Officeworks business
- joining a place where your skills matter, your growth is intentional, and your work has visible impact on business outcomes.

Why this role exists:

The Associate Test Analyst supports the Supply Chain Technology team by driving quality assurance and testing activities across core software applications. Operating within the Technology function, this role ensures software-based solutions, such as Blue Yonder and related enterprise supply chain platforms, are rigorously tested and validated before deployment into production.

Working closely with project teams, functional analysts, developers, and business stakeholders, the Associate Test Analyst helps prevent defects, verifies functional requirements, and streamlines testing workflows. Through the application of both automated and structured manual testing practices, the role protects system stability and enables seamless technology delivery across Officeworks' supply chain capability.

Where you will make a difference:

In this role you will:

Test Strategy and Execution:

- Develop, maintain, and execute comprehensive test plans, scenarios, and test scripts based on system functional requirements and business processes.




- Perform software-focused functional, integration, regression, and system testing across core supply chain applications such as Blue Yonder.
- Prepare accurate, high-quality test data aligned with solution designs and specific test case scenarios.
- Support developers and functional analysts during unit testing and early-stage defect identification.

Test Automation and Continuous Improvement:

- Design, build, and maintain scalable automated test scripts for software applications to increase test coverage and efficiency.
- Evaluate software testing tools to enhance automation frameworks and decrease release cycle times.
- Identify continuous improvement opportunities across software QA methodologies and release control processes.

Defect Management and Reporting:

- Identify, document, and track software defects through to successful resolution using enterprise defect management tools such as Jira or Azure DevOps.
- Work closely with technical, functional, and third-party vendor teams to communicate defect severity and accelerate bug resolution.
- Deliver clear testing status reports and progress updates to project teams and IT management.

User Acceptance Testing (UAT) and Business Support:

- Support business UAT testers during larger project rollouts by facilitating test environment readiness and defect tracking.
- Lead and coordinate UAT execution on smaller application releases and targeted functional updates.
- Assist in delivering solutions training and guidance to end-users prior to final deployment sign-off.

Release Control and Deployment Verification:

- Participate in release control checkpoints when application changes transition from build environments to test cycles.
- Execute production verification testing during post-deployment phases and hyper care support periods.
- Escalate risks or technical blockers that could impact release schedules, application quality, or project budgets.

Who you will be working with:

- Internal IT Delivery Teams: Collaborate with Supply Chain Functional Analysts, Developers, and Test Leads to align software testing cycles with delivery milestones.
- Internal Business Partners: Work directly with Supply Chain business operational teams and end-users to guide User Acceptance Testing and validate functional requirements.
- Quality Assurance Community: Partner with cross-functional QA peers across Officeworks Technology to share best practices and automation standards.
- Third-Party Software Vendors: Liaise with external application support and vendor consulting resources (e.g., Blue Yonder, SAP) to manage integration defect resolution.

What success looks like:

- Software Quality and Reliability: High-quality software deployments delivered with minimal post-production defects across Supply Chain Tech applications.
- Automation Efficiency: Incremental growth in automated test coverage for regression suites, reducing manual testing effort and cycle times.
- Stakeholder Engagement:



Strong collaborative relationships with business stakeholders and IT delivery teams, ensuring smooth UAT execution.
- Timely Issue Escalation: Swift identification, logging, and escalation of testing risks and defects to prevent schedule delays.
- Demonstrates behaviours aligned to Officeworks’ values, contributing to a respectful, inclusive and high-performing culture.

How you will lead:

Individual Contributor:

- Lives our Officeworks values and behaviors
- Proactively contributes to a safe working environment, escalates appropriately if there are unsafe conditions or inappropriate behavior
- Operates in line with applicable Officeworks company policies and Code of Conduct
- Demonstrates a strong sense of personal accountability and curiosity to learn and develop
- Contributes to an inclusive and respectful environment where diverse perspectives are valued and everyone feels secure to speak up and belong

Our Values:

Our values shape the way we work, our behaviors and how we interact with each other, our customers, suppliers and communities.

We begin with customer:

- We start with our customer’ needs in every decision.
- We offer simple, helpful and affordable solutions.
- We listen, learn and continuously improve.

We do the right thing:

- We lead with integrity and care for our team communities and planet.
- We work together safely and treat everyone with respect, inclusion, and trust.
- We collaborate across teams and think Officeworks-wide.

We execute with accountability:

- We are accountable for our decisions, actions, results, and mistakes.
- We stay across the details and focus on delivering what matters.
- We move with pace and agility to deliver outcomes.

We lead with ambition:

- We set bold ambitions that help us to win and transform.
- We are courageous with new ideas.
- We focus on transformation, not incremental steps.

Qualifications and work experience:

Essential:

- Education: Tertiary degree in Information Technology, Computer Science, Software Engineering, or a related field.
- Experience: Minimum 5+ years of dedicated software testing experience across manual and automated testing methodologies.
- Automation Capabilities: Proven experience creating and executing software automation test frameworks using industry-standard tools (e.g., Selenium, Playwright, Cypress, or similar).
- Supply Chain Software Context: Working knowledge or experience testing Enterprise Supply Chain/WMS/TMS software platforms (e.g., Blue Yonder / JDA, SAP, or similar). Koerber HighJump, Manhattan WMS, SAP S/4 HANA
- System SDLC Knowledge: Solid understanding of the Software Development Lifecycle (SDLC) within Agile and Waterfall delivery frameworks. Hands on testing operational experience, with exposure DC/ CFC environment.
- Tooling Proficiency: Hands-on experience with test management and defect tracking software (e.g., Jira, Azure DevOps, ALM, Confluence). Qtest
- Communication Skills: Excellent written and verbal communication skills with the ability to liaise effectively across technical and business stakeholders.

Preferred:

- Industry Experience: Prior testing experience within Retail, Omnichannel, or Supply Chain Logistics environments.
- Quality Certification: ISTQB foundation or advanced software testing certification.
- Integration Testing: Hands-on experience testing middleware integrations, APIs (Postman/REST), and complex enterprise data flows.

📌 Associate Test Analyst-30177] (Bengaluru)
🏢 Officeworks GCC India
📍 Bengaluru