Job highlights

- Shift: . Night Shift . We are looking for an Associate/ Sr
- Immediate joiners required / 15 days preferable
- In this role,you should be an excellent communicator who is able to grasp customer needs and brainstorm ways to fulfill them.
- Excellent in English Communication Skills . Proficient in email writing and on chat process

Associate/Sr. Associate (B2C process)

WE ARE HIRING

Designation:

Sr. Associate

Exp:

0 5 Years

Salary:

2.5 LPA to 4.00 LPA

Week Off:

Saturday & Sunday Fixed Off

Notice Period:

Immediate joiners required / 15 days preferable

Shift:

Night Shift

We are looking for an Associate/ Sr. Associate who can create and nurture long-term relationships with customers. You will be responsible for resolving any issues that arise to ensure customers are satisfied with our services. In this role, you should be an excellent communicator who is able to grasp customer needs and brainstorm ways to fulfill them.

Roles & Responsibilities





- Answering inbound and outbound calls of clients and customers.
- Ability to perform multiple tasks and adjust quickly in short time frames.
- Ability to build rapport with US Patients and maintain the quality scores.
- Strong communication skills written and verbal both, US Voice & Accent Knowledge
- Organized, Efficient and Versatile.
- Solid customer service approach to deal with people at all levels (internal and external).

Requirements
- Excellent in English Communication Skills
- Proficient in email writing and on chat process.
- Problem-solving aptitude.
- Able to work on Google Doc and G-Sheet.
- Ability to work well with a team.

Perks & Benefits
- Health Insurance Coverage
- Disability Insurance
- Leave Encashment
- Sat & Sun weekly off
- Salary on time
- Reward & Recognition
- Employee Engagement

Interested candidates Can send your resume at [email protected]

📌 Associate/Sr. AssociateC process) (Noida)
🏢 Capline Services
📍 Noida