- Achieve revenue targets
- Ensure implementation of GOLD system
- Supervise the activity plan of Sales
- Managers & Agents to ensure that these are fulfilled as per the desired standards
- Ensure that all Sales Managers and Agents under supervision perform as per the company s rules and regulations
- Track productivity measures as for the unit:
- AFYP
- Case rate
- Annual mode business
Persistency
- Paid cases per agent
YTD appointments
SM appointments
- Pro active agent retention
Annual FYC standards
- Execute plans for growth of the agency
- Identify, interview and select current Sales Managers from natural market and by networking
- Ensure adherence to laid down sales and service standards for Sales Managers
- Conduct weekly performance review and planning (PRP) for Sales Managers
- Ensure retention of Sales Managers by formulating their development plans, meeting their training needs and communicating with them on a regular basis
- Build leadership pipeline of future SMs & APs from the unit.