A career in our Microsoft Dynamics team will provide the chance to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics. We focus on contributing to PwC s value proposition of strategy led and technology enabled , by aligning our Consulting Solutions industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI.
Responsibilities
Retail Consultant : D365 Finance & Operations :
Work as a Functional Consultant for MS Dynamics finance & operation module
Conduct requirement gathering
Drive adoption of best practices in respective processes To be process blueprinting and FRD creation
Solution design preparation
Create functional design document for the custom solution i.e. functionality, report, interface, enhancements, workflow, notifications, DIXF etc
Ensure configuration and development as per customer requirements
Conducting UAT & training for respective processes
Ensure Change management / training is completed i.e., resource readiness,
business documentation updated (SOPs), etc.
Create acceptance test plans & criteria along with the test data sets
Conduct user acceptance testing
Perform migration / upload of master data and open balances
Conduct end user training
Work closely with the client team under supervision of PwC project manager and monitor the daily issues on regular basis
Work closely with L1 support team to identify the pain areas and provide solution / workaround
Perform RCA of recurring issues and provide fix for the same
Coordinate with the client if any change in the process, document the same, initiate the change management, effort estimation etc
Participate in daily/weekly/monthly meeting to discuss support issues, resolutions and reporting
Resolve any reported issues as agreed SLA
Work on change requests assigned by the team lead
Support development of proposals and statement of work to include drafting estimation of efforts
*Mandatory skill sets
D365 Retail Functional
*Preferred skill sets
D365 Retail Functional
*Year of experience required
2-4 Yrs experience
*Educational Qualification
BE/BTech/MBA/MCA
📌 AssociateRetail Functional -Ms Dynamics- Advisory (Bengaluru)
🏢 PwC Service Delivery Center
📍 Bengaluru
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