Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

AI Gigafactory | Intelligent Agentic Systems at Scale | Genpact

Genpact’s AI Gigafactory enables clients to develop, deploy, and scale innovative AI systems, leveraging advanced technology and deep industry expertise.

Responsibilities:

Payroll Processing & Delivery

- Process day-to-day, end-to-end payroll for all employees across weekly, fortnightly, and monthly cycles – pay runs, reconciliations, overpayments, termination calculations, and reporting – accurately and on time.
- Create and review off-cycle and ad hoc payments, and validate payroll inputs including timesheets, benefits, deductions, and bonuses.
- Action Payroll Control Centre (PCC) alerts to maintain payroll accuracy, and manage end-to-end termination processing – final pay, Employment Termination Payments (ETPs), redundancy, leave encashments, and statutory reporting.
- Administer employee leave entitlements accurately – annual, personal, long service, parental, and termination-related payouts.

Compliance & Governance

- Ensure end-to-end compliance with Australian payroll legislation – Fair Work Act, National Employment Standards, Modern Awards, Enterprise Agreements, and applicable federal and state regulations – alongside New Zealand requirements.
- Interpret and apply Modern Awards and Enterprise Agreements accurately: classifications, overtime, penalty rates, allowances, shift loadings, public-holiday payments,



and leave entitlements.
- Manage PAYG withholding, Single Touch Payroll (STP) reporting and annual finalization, Superannuation Guarantee and Super Stream compliance, and payroll tax across states and territories.
- Monitor and apply legislative and regulatory change (Fair Work, ATO, Superannuation, Wage Theft, Payroll Tax, state obligations), and validate employee and contractor classifications to mitigate misclassification risk.
- Maintain payroll governance and controls – 4-eye checks, reconciliation, exception handling, and risk mitigation – keep records and payslip to legislative standards and audit-ready, and coordinate with internal and external stakeholders during client payroll audits.

Reporting & Analytics

- Analyze payroll data to spot trends, discrepancies, and improvement opportunities, and prepare and present payroll reports for management and audit.
- Monitor service performance and system analytics to surface continuous-improvement opportunities, and meet KPIs aligned with People Services SLAs.

SME, Query Resolution & Support

- Act as the Australia payroll subject-matter expert for the client and internal employees, and resolve escalated and Tier 2 payroll queries within SLA, supporting the People Advisory team.
- Respond to employee queries on pay, deductions, and benefits, provide guidance on payroll policies and procedures, and escalate complex issues to leadership for resolution.
- Provide training and guidance to junior payroll staff.

Systems, Change & Continuous Improvement
- Work across multiple platforms – SAP Payroll, SuccessFactors, Kronos, and Spinifex (Help Desk, Reporter, Documents) – to optimise payroll and team-member lifecycle processes, maintaining confidentiality and data integrity across all records.
- Identify and implement process improvements, support change delivery for key customer requirements and system changes, and contribute to User Acceptance Testing (UAT) for system updates.
- Build a positive, cooperative working environment across service-delivery teams.

Qualifications – Minimum Requirements

- Bachelor's degree in accounting, finance, business administration, HR,



or a related field.
- 5–7 years of Australia and New Zealand payroll processing experience, including high-volume environments, with at least 2 years in a senior or supervisory capacity.
- Strong working knowledge of Australian payroll legislation – Fair Work, Modern Awards, NES, PAYG, STP, Superannuation, Payroll Tax – and Recent Zealand legislation, with confidence interpreting and applying collective, individual, and enterprise agreements.
- Demonstrated experience managing payroll compliance in a complex, multi-state Australian environment.
- Experience with HRIS and payroll systems – SAP (preferred), SuccessFactors, Kronos, UKG Pro – and other large ERP platforms.
- Advanced proficiency in Excel and Google Sheets and data-analysis tools.
- Strong customer focus, stakeholder engagement, and communication, with excellent organisation and time management, and the learning agility to pick up new systems and processes quickly

Why join Genpact?

- Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
- Make an impact – Drive change for global enterprises and solve business challenges that matter
- Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

📌 Assistant Manager-HRO - Payroll & Benefits (Noida)
🏢 Genpact
📍 Noida