Assistant Manager/Deputy Manager - Customer Retention (Mumbai)

Assistant Manager/Deputy Manager - Customer Retention (Mumbai)

16 Oct
|
Acme Services
|
Mumbai

16 Oct

Acme Services

Mumbai

Management of online collection through website and other service providers.

Management of SI requests through online payments.

Manage online payment option process

Premium reconciliation and system entries for all above mentioned payment options

Exploring recent online payment options and onboarding activities

Exploring automation of the processes through new age technology

Manage disputes, complaints and chargeback related to online and offline transactions;

EDC Machine process management for GOs

Work Closely with our development team in order to technically optimize new online and offline payment partners

Coordinate with Vendor partner for billing and related issues

Ensure adherence to documented processes, procedures and controls

Data analysis, reporting exceptions, MIS and dash- boarding.

📌 Assistant Manager/Deputy Manager - Customer Retention (Mumbai)
🏢 Acme Services
📍 Mumbai

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