Position Summary: This position is responsible for meeting client and portfolio related growth targets in the assigned area (4 to 6 branches). He is responsible to for the implementation and monitoring of new products and services in his area

Key Accountabilities

Growth and Expansion

- Help Divisional Managers in identifying potential areas for expansion in his/her area

- Implement expansion plan by setting up new branches as per agreed targets

- Implement and monitor new products and services outreach and awareness in the area to meet the established targets

- Monitor achievement all the targets for the area for existing and current products including growth, member retention and branch overhead expenses

Operations Management

- Monitor and review effective functioning and administration at all branches on a monthly basis

- Complete monthly branch performance reviews on time and submit desired reports to the HO





- Conduct documentation verification of all new group formations prior to disbursement of loans to clients

- Conduct GRTs for all new groups on a timely basis

- Monitor and meet audit compliance requirements across all branches

- Track and report key metrics in the area related to client repayment trends, new needs of the client base, PPI, feedback about new products and services on a monthly / quarterly basis

- Maintain relationships with external agencies like Government officials, local leaders other similar kind of institutions

- Assess, manage and control risk on portfolio (specific accountability needs to be documented)

People Management

- Conduct and complete performance reviews for all branch managers at the established frequency and timeline

- Participate in recruitment and implementation of training for subordinates

📌 Area Manager (Kolkata)
🏢 CreditAccess Grameen
📍 Kolkata