16 Oct
|
Acme Services
|
Madurai
16 Oct
Acme Services
Madurai
Job highlights
- Monitor All calls like Live,recorded and side by side and communicate the feedback encourage good points and avoid or eliminate unwanted parameters
- Monitor All calls like Live, recorded and side by side and communicate the feedback encourage good points and avoid or eliminate unwanted parameters
- Communicating with the customers and help in providing sales. Also handling escalation cases.
- Campaign Strategy management for loans.
- Demonstrated ability and comfort working in a start-up environment with an agile team, rapid-evolving roles and responsibilities, variable workload, and tight deadlines with a high degree of autonomy
- Along with call analysis provide time to time training to improve call quality
- Participates in design of call monitoring formats and quality standards
📌 Area Manager (Madurai)
🏢 Acme Services
📍 Madurai