Job highlights

- You are expected to represent Dynatrace as an observability expert and a trusted advisor to ensure maximum adoption and value realization from their Dynatrace purchase
- 2+ years IT working experience in the areas of Application Performance Management,application monitoring,network administration,system administration,performance engineering / testing,or Java / .NET / Python development

In this role, you will be working with customers to lead implementation activities, deliver weekly enablement sessions, performance reporting, and quarterly business reviews with a goal to ensure that customers are self-sufficient with Dynatrace technologies. Consultants are expected to represent Dynatrace in the highest professional manner, through written and oral communications, to ensure maximum client satisfaction for all engagements. You are expected to represent Dynatrace as an observability expert and a trusted advisor to ensure maximum adoption and value realization from their Dynatrace purchase.

Responsibilities

Monitor clients critical application performance and availability

Summarize and review performance trends in operations status meetings

Assist client staff in the troubleshooting and root-cause diagnosis of performance issues

Maintain and enhance dashboards and reports to meet requirements of IT and business users

On-board additional applications for monitoring

Mentor and train customers on the Dynatrace solution and its best practices

Provide services that maintain and grow the adoption of the Dynatrace solution in customer environments

Provide, enhance and document the value realised by customers leveraging Dynatrace

Provide regular status updates and project documentation to support efforts at customer engagements

Tailor activities and priorities to achieve customer goals

Assist sales team in identifying new opportunities for product and services revenue at customer sites

Ensure health of the clients Dynatrace deployment

Maintain accurate deployment documentation

Travel and Training Requirements





Most Dynatrace Services client engagements are mid to long-term assignments at a single client location and usually do not require travel. However, on occasion, relocation or site visits may be required

Must be willing to attend training at a Dynatrace or other location as well as potential travel for in-the-field observation activities

Required Skills

Degree in Computer Science, Computer Engineering, Information Technology, Information Systems, or a related technical discipline

2+ years IT working experience in the areas of Application Performance Management, application monitoring, network administration, system administration, performance engineering / testing, or Java / .NET / Python development

Good understanding of cloud and infrastructure technologies such as AWS, Azure, OpenStack, Cloud Foundry, Kubernetes etc.

Good understanding of web and enterprise applications

Ability to address complex application environments to provide customers with clear guidance on implementation strategy and potential performance improvements

Excellent organizational/time management skills

Must have strong interpersonal communication skills and a passion to learn new technology

Must have solid presentation and writing skills as well as experience with creating professional reports and deliverables

Must be a highly motivated energetic self-starter who excels in fast-paced, dynamic, team environments and committed to getting results

Must have excellent written, oral, and presentation communications skills

Must possess excellent problem-solving and analytical skills

Ability to work with minimal supervision, engaging peers and other departments to accomplish assigned goals, and effectively execute projects in a matrix workplace.

Desired Experience

Previous consulting experience and / or Project Management experience is a plus

1+ years of experience in software engineering and Object-Oriented Programming (OOP)

1+ years of enterprise web or application development/support/operations (.Net, Java, JavaScript, AJAX)

Ideal candidates will have 2+ years of Dynatrace Technology experience

Dynatrace Product Certification

Apply Here

📌 APM Consultant/Sr Consultant For Dynatrace (Mumbai)
🏢 IonIdea
📍 Mumbai