Job highlights

- within the SAAS / Corporate Gifting industry. You have experience in delivering client-focused solutions. You are highly goal oriented,assertive and a hands-on problem solver. You possess excellent communication interpersonal skills. You demonstrate the ability to communicate,present and influence credibly and
- Familiarity with CRM tools is a must

- Roles and responsibilities
- Develop trust relationships with a portfolio of major clients to ensure they do not tur to competition
- Acquire a thorough understanding of key customer needs and requirements
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
- Supervising the account teams assigned to each key client.
- Communicating and collaborating with the warehouse, merchandising, marketing, sales, and logistics departments to ensure that key clients needs are met.





- Negotiating contracts with key clients and meeting established deadlines for the fulfilment of each clients long-term goals.

Ideal candidate

- Minimum of 5 years of experience in Key Account Management.

- Should have excellent interpersonal and relationship management skills
- Proven experience as key account manager
- Experience in sales and providing solutions based on customer needs

- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels

- Excellent organizational skills
- Ability in problem-solving and negotiation You have a diploma/degree in Sales,

Marketing, Business Administration or related field.

- You have a solid track record of success within key account management, ideally within the SAAS / Corporate Gifting industry.
- You have experience in delivering client-focused solutions.

- You are highly goal oriented, assertive and a hands-on problem solver.
- You possess excellent communication interpersonal skills.
- You demonstrate the ability to communicate, present and influence credibly and effectively at all levels of the organization.

- You can analyse and draw inference from data . Familiarity with CRM tools is a must.

📌 AM - Key Account Management (Mumbai)
🏢 Acme Services
📍 Mumbai