Job highlights

- Employment Type: Permanent Job,Full Time

- Managing customer centric operations,forwarding customer instructions to the concerned department & ensuring customer satisfaction by achieving delivery & service quality norms with minimum TAT

Brief Role :

Help drive high membership renewal rates with assigned Account Managers, by handling much of the operational duties of the account management process

Support overall program growth and development by timely delivery, consistent communication and commitment

Maintain Advisory portion of Eloqua database for mass client mailings. (i.e. creating templates)

Create and maintain client surveys in survey tool (Survey Monkey)

Send CPE credits following webcast events

Resolving all queries raised by production

Working with multiple business systems

Escalating issues to different levels

Support the on- time delivery and overall quality of outbound client communications,



including Webcast Reminders (using Eloqua) and Event Invitations

Managing customer centric operations, forwarding customer instructions to the concerned department & ensuring customer satisfaction by achieving delivery & service quality norms with minimum TAT.

Salary: Not Disclosed by Recruiter

Industry: KPO / Research / Analytics

Functional Area: Sales, Retail, Business Development

Role Category: Pre Sales

Role: Pre Sales Consultant

Employment Type: Permanent Job, Full Time

Desired Candidate Profile

Fair understanding as a client coordinator/ Account Coordinator working with customers.

Publishers.

Knowledge of a broad range of learning technologies.

Excellent communication skills - both written and verbal.

📌 Accounts Coordinator (Bengaluru)
🏢 Right Step Consulting
📍 Bengaluru