Company Description VGM Tech is an IT lifecycle services organization that helps customers grow by providing end-to-end technology solutions from procurement through disposal. The company supports every stage of the IT lifecycle, including design, discovery, configuration, maintenance, optimization, scaling, and environmentally responsible disposal. By partnering with leading global brands, VGM Tech delivers transparent and timely solutions tailored to each customer’s organizational objectives.

The organization focuses on efficiency, sustainability, and collaborative engagement, creating a dynamic environment for professionals who want to contribute to impactful technology outcomes.

Role Description The Account Manager is a full-time, on-site role based in Hyderabad. This role is responsible for managing a portfolio of customer accounts, serving as the primary point of contact for all service and solution-related needs. Day-to-day responsibilities include building and maintaining strong client relationships, understanding customer business objectives, and coordinating internal teams to deliver IT lifecycle services aligned with those objectives.

The Account

Manager will track account performance, prepare reports, manage renewals and upsell opportunities, and ensure timely resolution of issues.



The role also involves collaborating with sales, technical, and operations teams to support proposals, implement solutions, and maintain high levels of customer satisfaction.

Qualifications

- Robust account management and client relationship skills, including stakeholder engagement and expectation management.
- Experience with IT services or solutions, such as lifecycle management, infrastructure, or managed services, and the ability to translate technical offerings into business value.
- Proficiency in communication, presentation, and negotiation, with the ability to influence decisions and facilitate collaborative outcomes.
- Solid organizational and analytical skills, including pipeline management, forecasting, and performance reporting.
- Comfort working with CRM and productivity tools (e.g., Salesforce or similar, MS Office, collaboration platforms).
- Ability to work on-site in Hyderabad, collaborate cross-functionally, and manage multiple accounts and priorities simultaneously.
- Prior experience in B2B account management, customer success, or sales in the IT or technology services sector is highly beneficial.
- Bachelor’s degree in Business, Information Technology, or a related field, or equivalent practical experience.

📌 Account Manager (Hyderabad)
🏢 VGM Tech
📍 Hyderabad