- Be the first point of contact for existing set of customer/accounts i.e. be responsible for managing the relationship with the account, ensuring customer satisfaction and increase revenue.

- Achieve the business objectives laid out for the year.

- Actively seek out new sales opportunities in recent accounts through cold calling, usage of digital tools and assets and networking with the external ecosystem.

- Understand the customer s business direction and alignment of their IT infrastructure to business and provide customers with best relevant solutions that can help them improve productivity/performance.

- Teamwork across SBU Heads, Account Managers, Solution Architects and Service Delivery teams.

- Setting realistic expectations with both internal and external stakeholders and meeting/exceeding them.

- Self-skilling and sharing of knowledge/expertise within the system.

- Keeping abreast of the latest technological trends.

📌 Account Manager (Pune)
🏢 Rabbit and Tortoise Technology Solutions
📍 Pune