Job highlights

- Ensure SAM shows value addition and needle movement in the Client s KPIs / goals/problem area by the ongoing delivery of solutions / services . SAM should identify opportunities in the existing account which can be an upsell / cross-sell and close the prospect in terms of sales with the existing client .
- Experience: . 2-5 yrs
- of relevant experience . .
- Responsible for the expansion of the account in terms of provisioning solutions. This needs to further lead to an increase in revenue:
- Ensure SAM shows value addition and needle movement in the Client s KPIs/goals/problem area by the ongoing delivery of solutions/services
- SAM should identify opportunities in the existing account which can be an upsell/cross-sell and close the opportunity in terms of sales with the existing client
- Able to connect the client s problems/KPIs to our offerings
- Probe CMO s strategic problem through discovery meeting
- Ability to create solution presentations aligned with client s strategic challenges
- Ability to make customers agree to the proposed solution and inspire them to change their behavior
- Build client and partner relationships:
- Navigate the client s internal hierarchy to generate superior relationships & influence & ensure each SAM reaches out to the different POCs




- Reach out to the Google Account Manager responsible for the client relationship and understand the change in Google Strategies
- Be a client s partner to provide the client s perspective to the delivery team to drive value to the customer in sync-ups:
- Ensure we add value in account reviews by showing client value in our solutions/services, addressing the points covered in the last meeting utilizing the customer time for value addition, and not stating the obvious
- Be gilding light to the internal delivery team to provide them with perspective of the client s key goals
- Manage effective Project Management practices for internal & external stakeholders:
- Drive consolidation of different activities that are going in parallel to thread them into a singular project
- Set client s expectations for the project s timeline, outcome and good or bad results a given project can lead to
- Alert client if time and resources can drive project to failure
- Ensure that billability is as per the scope of work and so is the collection as per contracts
- Ability to understand project risk and translate it to the delivery team with suggestions to mitigate it

Candidate Profile

Experience:

- 2-5 yrs. of relevant experience

📌 Account Manager (Mumbai)
🏢 Geekay Infotech
📍 Mumbai