16 Oct
|
Woodrock infotech
|
Dehradun
16 Oct
Woodrock infotech
Dehradun
Job Description – Customer Support Executive (Experienced – Voice Process)
Company: WoodRock Infotech Pvt. Ltd.
Location: Dehradun
Job Overview
WoodRock Infotech Pvt. Ltd. is looking for experienced Customer Support Executives to join our Voice Process team. The ideal candidate should possess excellent English communication skills, solid problem-solving abilities, and a customer-first mindset.
Shift
Flexible Rotational Shifts
Key Responsibilities
Handle inbound and outbound customer calls professionally.
Resolve customer queries and complaints efficiently.
Deliver exceptional customer service and maintain high customer satisfaction.
Record customer interactions accurately.
Coordinate with internal teams for issue resolution.
Meet daily productivity and quality targets.
Eligibility
Minimum 6 months of BPO/Customer Support experience
Excellent English communication skills
Basic computer knowledge
Flexible to work in rotational shifts
Immediate joiners preferred
Why Join Us?
Career Growth Opportunities
Performance-Based Incentives
Supportive Work Workplace
Professional Development
Pay: ₹18,000.00 - ₹23,000.00 per month
Work Location: In person
📌 Customer Support Executive (CSE) (Dehradun)
🏢 Woodrock infotech
📍 Dehradun