* *Position:* ATR:
Salary - ₹23,750

* *Shift:*- Any 9-hour shift between

* *Perks:*- Medical Insurance up to ₹3 lakh

* *Selection:*- 3 simple interview rounds, one-day selection

* *Joining:*- Immediate joining available
Designation -Analyst

job role - Provide technical support to customers based in the United States through inbound calls.

* Understand and troubleshoot customer issues related to products or services.

* Resolve customer queries over the phone whenever possible.

* If the issue cannot be resolved during the call, create or advise the customer to raise a support ticket.

* Schedule and coordinate a technician visit when onsite support is required.

* Ensure all customer interactions are documented accurately and follow company service procedures.

* Deliver excellent customer service while meeting quality and resolution standards.

Pay: ₹16,000.00 - ₹20,000.00 per month

Benefits:

- Health insurance

Work Location: In person

📌 Customer Service Executive (Airoli)
🏢 Impact Infotech
📍 Airoli