Eligibility & Requirements:

* Minimum 1–3 years of experience in Customer Care / Customer Support.

* Freshers are not preferred.

* Good communication skills in Malayalam and English.

* Ability to handle customer calls, enquiries, and complaints professionally.

* Experience in handling customer enquiries through phone, WhatsApp, and social media is preferred.

* Good problem-solving skills and a customer-friendly attitude.

* Basic computer knowledge is required.

Job Responsibilities:

* Handle incoming customer calls and enquiries.

* Provide accurate information about products, orders, and delivery updates.

* Resolve customer queries and complaints professionally.

* Maintain proper customer records and follow up when required.

* Coordinate with the internal team to provide timely updates to customers.

Pay: ₹10,000.00 - ₹20,000.00 per month

Perks:

- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement

Work Location: In person

📌 Customer Care Executive (Edappally)
🏢 Alankritha boutique
📍 Edappally