Contact Number - +91-XXXXXXXXXX

Key Responsibilities

1. Patient Assistance and Guidance

- Welcome patients and their attendants and guide them to the appropriate departments.
- Assist patients with OPD appointments, admissions, discharges, and other hospital services.
- Provide information regarding doctors, consultations, facilities, and hospital procedures.

2. Patient Grievance Handling

- Listen to patient complaints and concerns professionally.
- Resolve issues promptly and escalate serious complaints to the concerned department or management.
- Maintain a complaint register and follow up until resolution.
- Ensure patient feedback is documented and addressed.

3. Coordination with Hospital Departments

- Coordinate with doctors, nursing staff, billing, insurance, pharmacy, diagnostics, and front office teams.
- Facilitate smooth communication between patients and hospital staff.
- Assist in resolving delays in consultations, investigations, billing, and discharge processes.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

- Adaptable schedule
- Provident Fund

Work Location: In person

📌 Patient Relation Executive (Banjara Hills)
🏢 Care Hospitals
📍 Banjara Hills