Are you the person who has really good communication skills !!

Do you enjoy working with international customers, keeping things organised, following up on opportunities and making sure everything runs smoothly?
Are you someone who takes initiative instead of waiting to be told what to do? Then we would love to meet you!

At The RFID Company, we are looking for a proactive, organised and customer-focused Sales Support Executive to join our international team.

This is not a traditional sales position. You will not be expected to cold-call hundreds of prospects or become a technical RFID expert. Instead, you will keep our commercial operations moving, support our sales team, build relationships with existing customers and make sure opportunities are never forgotten.

Think of yourself as the person who connects our customers, salespeople and technical specialists, making everyone's job easier.

Who are we?

The RFID Company is a Netherlands-based company specialising in RFID labels, tags and identification solutions.
We help businesses across different industries identify, track and manage their products, inventory and assets using RFID technology.
Our customers come to us with all kinds of challenges. Sometimes they simply need a quotation for RFID labels. Other times, they need our specialists to develop a completely recent solution. That's where you come in.
You do not need to know everything about RFID. We already have technical experts for that. We need someone who makes sure the right people are connected, customers receive excellent service and every opportunity is followed through.

What will you be doing?

Customer communication & follow-up

- Proactively follow up on quotations by email and phone.
- Keep in touch with existing customers and identify when they might need to reorder.
- Follow up after product samples have been delivered.
- Check in with customers about outstanding decisions, questions and upcoming requirements.
- Build professional, friendly relationships with international B2B customers.

Sale Support & Quotations

- Prepare and send quotations for standard products using approved prices and specifications.
- Collect basic customer requirements, such as quantities, dimensions, product types and delivery expectations.
- Assist our Commercial Director in preparing proposals for larger opportunities.




- Coordinate with colleagues to obtain technical information, supplier pricing and delivery details.
- Make sure quotations are accurate, complete and sent on time.

CRM & pipeline management

- Maintain and update our CRM system (Odoo).
- Register incoming leads and assign follow-up activities to the appropriate colleagues.
- Monitor open quotations and make sure every opportunity has a clear next step.
- Organise reminders, appointments and follow-up tasks.
- Keep customer records accurate and up to date, and help our team stay focused.

Internal coordination

- Work closely with our Commercial Director, technical specialists and procurement team.
- Schedule customer meetings and technical discussions.
- Follow up internally when information or decisions are needed.
- Coordinate commercial opportunities from initial enquiry through quotation and order handover.

What are we looking for?

- We are more interested in your attitude, communication skills and sense of responsibility than your knowledge of RFID.

You could be a great fit if you:

- Have at least 2-4 years of experience in sales support, sales coordination, B2B customer service or a similar role.
- Communicate confidently and professionally in English, both written and spoken.
- Enjoy speaking with customers over the phone and following up proactively.
- Are highly organised and comfortable managing multiple tasks simultaneously.
- Have experience working with CRM systems, quotations or sales administration.
- Take ownership and do not need constant reminders.
- Are comfortable reminding colleagues about deadlines and outstanding tasks.
- Pay attention to detail, enjoy getting things done properly and have a solution-oriented mindset.
- Are comfortable working with international colleagues and customers.

Nice to have, but not required

- Experience with Odoo CRM or Odoo Sales.
- Experience working with European or other international customers.
- Experience in a technical,



manufacturing or B2B trading environment.
- Familiarity with quotations, purchase orders and repeat-order processes.
- An interest in technology or RFID

You do not need previous RFID experience. We will help you learn the essentials.

Why join The RFID Company?

Work internationally- Collaborate directly with colleagues and customers across different countries and industries

Be more than just an administrator- Your work will directly influence how we serve customers and manage commercial opportunities.

Learn something new- Discover the world of RFID technology and international B2B business processes.

Take ownership- We value people who identify what needs to be done and take the initiative to make it happen.

Make a real difference- JOB DESCRIPTION Help our salespeople and technical specialists focus on their expertise while customers get the attention they deserve.

Grow with the team- As you become familiar with the business, opportunities may arise to take on further responsibilities in commercial coordination and customer relationships.

What does success look like?

Imagine starting your day, opening Odoo and seeing which quotations need attention, which customers may be ready for their next order and which colleagues need to provide information

You organise your priorities, contact customers, follow up on outstanding items and make sure everything moves forward. By the end of the day, customers have received answers, colleagues know what they need to do and commercial opportunities have not been forgotten.

We do not expect you to be a salesperson who closes every deal. We want someone who takes pride in making the entire commercial process work exceptionally well.

Interested? If you are proactive, organised, customer-focused and enjoy working in an international business environment, we would like to hear from you.

Apply with your CV and tell us briefly why this role appeals to you.

We look forward to getting to know you!

The RFID Company

www.therfidcompany.com

Pay: ₹25,000.00 - ₹55,000.00 per month

Perks:

- Paid sick time
- Paid time off
- Provident Fund

Experience:

- CRM software: 2 years (Required)
- Sales support: 2 years (Required)

Language:

- English (Required)

Location:

- Dehradun, Uttarakhand (Required)

Work Location: In person

📌 Sales Support Executive (Dehradun)
🏢 The RFID
📍 Dehradun