Team: Management

Job Purpose:

To manage regional Facility Management Services (FMS) operations, ensure excellent service delivery and client satisfaction, drive new business development, and achieve revenue and profitability targets.

Key Responsibilities:

- Oversee daily FMS operations, including technical maintenance, manpower hiring, housekeeping, security, and allied services.
- Manage client relationships, attendance, grooming standards, resolve escalations, and ensure service quality and SLA compliance.
- Manage regional budgets, P&L;, cost optimization, and profitability.
- Monitor operational performance, statutory compliance, safety standards, and team productivity.
- Prepare MIS reports and implement process improvements.

Eligibility Criteria:

- Graduate in any discipline; relevant qualifications preferred.
- Minimum 4+ years of experience in facility management, hospitality, or operations.
- Solid leadership, communication, negotiation, and client-management skills.
- Proficiency in MS Office, ERP, and operational reporting tools.

📌 Assistant Manager- Operations (FMS) (Lower Parel)
🏢 Crest Property Solutions
📍 Lower Parel