WE’RE HIRING | SENIOR COUNSELOR

Join ABAAM Group | Hospitality Education & Career Development

ABAAM Group is looking for a motivated, result-oriented, and experienced Senior Counselor to join our Hospitality Institute team. If you have excellent communication skills, a passion for student counseling, and the ability to convert prospective student enquiries into confirmed admissions, we would love to hear from you!

Position Details

- Job Title: Senior Counselor
- Company: ABAAM Group
- Department: Hospitality Education / Admissions
- Employment Type: Full-Time
- Experience: Prior experience in educational counseling, student admissions, telecalling, or sales is preferred.
- Joining: Immediate joiners preferred
- Work Location: As per company requirements

Key Responsibilities

1. Lead Management & Student Outreach

- Receive and manage prospective student leads provided by the Hospitality Institute.
- Contact prospective students through phone calls, WhatsApp, and other communication channels.
- Understand students’ educational backgrounds, career aspirations, interests, and course preferences.
- Maintain consistent follow-ups with students and their parents to encourage informed admission decisions.

2. Student Counseling & Course Guidance

- Explain the institute’s hospitality management courses, curriculum, eligibility criteria, duration, and admission procedures.
- Provide accurate information about career opportunities in the hospitality industry, including opportunities in India and abroad, wherever applicable.
- Guide students on the advantages of pursuing a career in hotel management and hospitality.
- Address enquiries, clarify doubts, and help students select suitable courses based on their career goals.
- Build trust with prospective students and parents through professional and personalized counseling.

3. Lead Conversion & Admission Generation





- Convert qualified prospective leads into confirmed student admissions.
- Follow a structured counseling and follow-up process to maximize lead conversion.
- Identify students who are ready to enroll and guide them through the complete admission process.
- Handle objections professionally and communicate the value of hospitality education effectively.
- Coordinate with the admissions team to ensure smooth registration, documentation, and enrollment.
- Work consistently toward admission targets and contribute to the institute’s overall enrollment growth.

4. Follow-Up & Relationship Management

- Maintain regular communication with interested students until their admission is completed.
- Follow up with students who require additional time or information before making a decision.
- Maintain accurate records of calls, enquiries, follow-ups, conversion status, and confirmed admissions.
- Update lead management systems, spreadsheets, or CRM records as required.
- Build positive relationships with students and parents to improve the overall admission experience.

5. Performance Tracking & Reporting

- Monitor daily calls, student interactions, follow-ups, and admission conversions.
- Prepare regular reports on lead status, conversion rates, pending enquiries, and confirmed admissions.
- Identify opportunities to improve counseling effectiveness and lead conversion.
- Collaborate with the institute’s management and admissions team to achieve enrollment objectives.

Required Skills & Qualifications

- Previous experience in educational counseling, admissions, telecalling, or sales.




- Strong verbal communication and interpersonal skills.
- Excellent persuasion, negotiation, and follow-up abilities.
- A target-oriented mindset with a focus on achieving admission conversions.
- Ability to handle a high volume of prospective student enquiries efficiently.
- Good organizational skills and attention to detail.
- Proficiency in basic computer applications, MS Excel, Google Sheets, and WhatsApp communication.
- A professional, confident, and student-friendly approach.
- Ability to work independently while coordinating effectively with the team.

What We Expect from You

We are looking for someone who understands that counseling is more than answering enquiries. It is about understanding a student's ambitions, providing the right guidance, building confidence, and helping them take the next step toward a successful career.

The ideal candidate will be proactive, persuasive, responsible, and committed to turning prospective leads into successful admissions.

Why Join ABAAM Group?

- An opportunity to contribute to the growth of a hospitality education institution.
- Access to prospective student leads provided by the institute.
- An opportunity to apply your counseling and conversion skills in a career-focused education environment.
- A professional working environment with opportunities to take ownership of the admissions process.
- The opportunity to make a meaningful impact on students’ educational and career journeys.

Interested in Joining Us?

If you have the experience, communication skills, and drive to turn prospective student enquiries into successful admissions, we encourage you to apply.

Immediate joiners are strongly preferred.

Pay: ₹25,000.00 - ₹45,000.00 per month

Benefits:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time

Work Location: In person

📌 Senior Counselor (Kadavanthra)
🏢 Abaam Group
📍 Kadavanthra