Company: Cocostay Hospitality Pvt. Ltd.
Website: www.cocostay.in

Cocostay is looking for a responsible and customer-focused Front Desk Receptionist / Property Associate to manage daily hotel operations, guest relations, and front desk activities. The ideal candidate should have good communication skills, a robust sense of ownership, and a passion for hospitality and customer service.

Key Responsibilities

- Manage day-to-day hotel operations and front desk activities.
- Handle guest check-ins, check-outs, reservations, and enquiries as a Front Desk Receptionist.
- Maintain excellent guest relations and deliver high-quality customer service.
- Ensure rooms, dormitories, and common areas are clean and guest-ready.
- Conduct regular property inspections and coordinate maintenance requirements.
- Coordinate with housekeeping teams, maintenance staff, and external vendors.
- Monitor bookings, occupancy levels, room availability, and reservations.
- Maintain inventory of linen, beverages, toiletries, and other operational supplies.
- Prepare daily hotel operations reports and maintain accurate records.
- Handle guest complaints professionally and ensure prompt resolution.
- Support sales, direct bookings,



and occupancy improvement initiatives.
- Follow Cocostay's standard operating procedures (SOPs) and hospitality service standards.

Requirements

- Good communication and customer-handling skills.
- Strong ownership, problem-solving ability, and a positive attitude.
- Basic computer knowledge and record-keeping skills.
- Previous experience in hotel operations, guest relations, or customer service is an advantage.
- Freshers with good communication skills are welcome to apply.
- Willingness to work flexible shifts,

Why Join Cocostay?

- Opportunity to grow with an expanding hospitality brand.
- Hands-on experience in hotel operations, guest relations, and customer service.
- Opportunity to develop hospitality management and operational skills.

Apply Now

Interested candidates can apply with their updated CV/resume.

Learn more: https://www.cocostay.in

Pay: ₹13,000.00 - ₹16,000.00 per month

Benefits:

- Flexible schedule
- Internet reimbursement
- Paid time off

Application Question(s):

- Are you willing to stay at the property?

Work Location: In person

📌 Front Desk Receptionist - Hospitality (Kakkanad)
🏢 COCOSTAY HOSPITALITY
📍 Kakkanad