Key Responsibilities

- Greet and welcome guests in a professional and friendly manner
- Manage check-in and check-out processes efficiently
- Handle guest inquiries, requests, and complaints promptly
- Answer phone calls and direct them appropriately
- Maintain accurate guest records and reservations
- Coordinate with housekeeping and other departments for smooth operations
- Handle billing, payments, and basic cash transactions
- Ensure the reception area is clean and presentable

Requirements

- Minimum qualification: Graduate / Diploma in Hospitality (preferred)
- Good communication skills (English & Hindi preferred)
- Basic computer knowledge
- Pleasant personality and professional appearance
- Strong customer service orientation
- Ability to work in shifts

Job Types: Full time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Advantages:

- Food provided
- Health insurance
- Paid sick time
- Provident Fund

Experience:

- front office: 1 year (Required)

Work Location: In person

📌 Front Office Associate (Amritsar)
🏢 bloom Hotel Group
📍 Amritsar