Job Title: Dispatcher/Tracking Coordinator for North America Logistics

Job Summary

We are looking for an experienced logistics professional with hands-on experience working with **North American transportation/logistics operations**, particularly the U.S. market.

Key Requirements

- Fluent in **spoken and written English**.

- Solid understanding of **U.S. states, geography, major cities, and transportation lanes**.

- Previous experience working with a **logistics, transportation, freight brokerage, or trucking company serving the U.S. market**.

- Hands-on experience using **TMS (Transportation Management Systems)**.

- Good understanding of **North American logistics terminology and processes**.

- Practical experience with **load dispatching and truck/load coordination**.

- Experience with **load tracking**, including communicating with drivers and providing shipment status updates.

- Proven experience **communicating and coordinating with customers and carriers**.

- Ability to manage multiple loads and tasks simultaneously while maintaining accuracy.

- Strong follow-up, communication, and problem-solving skills.





### Responsibilities

- Dispatch and coordinate loads with drivers and carriers.

- Track shipments and provide timely updates to customers.

- Coordinate between **customers, carriers, drivers, and internal teams**.

- Update and maintain information in the TMS.

- Monitor load status from **pickup through final delivery**.

- Handle day-to-day operational issues and follow up until resolution.

- Communicate professionally with U.S.-based customers and transportation partners.

- Ensure accurate and timely documentation and system updates.

Preferred Experience

- **2+ years of experience** in North American logistics/transportation.

- Experience with **U.S. trucking, freight brokerage, dispatch, or 3PL operations**.

- Familiarity with common logistics platforms/TMS systems is preferred.

**- Experience working with U.S. customers and carriers is strongly preferred.

Pay: ₹30,700.00 - ₹65,000.00 per month

Work Location: In person

📌 Tracking Coordinator for North America Logistics (Ahmedabad)
🏢 Nibodhah
📍 Ahmedabad