This role is responsible for administering, securing, monitoring, and continuously improving NOV's global Microsoft 365 environment. The Digital Workplace Administrator will support Microsoft 365 and communication and collaboration services for colleagues across more than 60 countries, ensuring reliable, secure, and efficient digital workplace services.
The administrator will work across IT teams, business stakeholders, and global users to maintain Microsoft 365 services, support messaging and collaboration platforms, automate administrative processes, troubleshoot operational issues, and contribute to service improvements. The role requires a proactive approach to operations, a strong automation mindset, and a commitment to service reliability, security, and continuous improvement.
Success in this role will be demonstrated through stable and secure Microsoft 365 operations, effective automation of administrative tasks, reliable mail and collaboration services, timely incident resolution, well-maintained documentation, and continuous enhancement of the end-user experience.
Responsibilities
• Administer, monitor, maintain, improve Microsoft 365 services, including Exchange Online and Microsoft Teams and related platforms.
• Monitor and maintain mail filtering and unified communications services, including mail flow and related configurations.
• Maintain secure configurations, policies, and access controls; monitor issues and address risks.
• Troubleshoot service incidents and problems, contribute to change management, and maintain explicit operational documentation.
• Implement and maintain Microsoft 365 and Exchange Online policies and integrations.
• Assist with data and application migrations related to mergers and acquisitions.
• Build and maintain secure automation for administration and operational tasks using PowerShell and, where appropriate, Ansible or other tools.
• Identify opportunities to improve reliability, security, automation, and end-user exp
📌 Digital Workplace Administrator (India)
🏢 NOV
📍 India