At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn recent skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Responsibilities
Job Responsibilities:

• Works closely with Operations and Engineering Teams to identify feature sets that impact private and public cloud platforms to ensure availability and reduce toil

• Performs hands-on architecture, design and development of monitoring systems to provide continuous support for ongoing infrastructure and application availability

• Understands current incidents and provides solutions to detect, recover, and prevent re-occurrence.





• Support day-to-day infrastructure operations across Windows and Linux server environments along with server administration, configuration, maintenance, and troubleshooting.
• Monitor infrastructure health, availability, capacity, and performance & investigate and resolve infrastructure incidents and service requests within defined SLAs.
• Assist with server provisioning, builds, deployments, decommissioning & support infrastructure migration, technology refresh, and modernization projects.
• Perform system-level troubleshooting, log analysis, and performance optimization.
• Support user access management, permissions, and system configuration activities.
• Maintain infrastructure security, OS hardening, and compliance standards.
• Assist with storage, file systems, networking, DNS, and connectivity troubleshooting.
• Participate in incident, problem, and change management processes.
• Support root cause analysis (RCA) and implementation of preventive measures.
• Assist w

📌 Infrastructure Engineer I (Gurugram)
🏢 American Express
📍 Gurugram