Description

The Manager partners with stakeholders to understand business needs, identify improvement opportunities, and support transformation initiatives through process optimization, automation, and digital capabilities. The role requires good process discovery, transformation consulting, stakeholder management, GenAI use case development, and execution discipline. He will lead completion of cost-benefit analysis and support design of future state.

Business Discovery, Client Management & Stakeholder Consulting Partner with business leaders, clients, and cross-functional stakeholders to understand strategic priorities, business challenges, operational pain points, and growth opportunities. Build trusted relationships across teams, facilitate discovery discussions, and proactively identify opportunities to improve business performance, customer experience, and operational effectiveness through process improvements, automation, and digital capabilities.

Process Analysis & Opportunity Identification Lead current-state assessments through stakeholder interviews, workshops, process walkthroughs, data analysis, and journey mapping to identify inefficiencies, control gaps, risks, and root causes. Evaluate and prioritize AI based improvement opportunities, develop problem statements, and recommend transformation initiatives based on business value, feasibility, strategic alignment, and expected outcomes.





Automation & Digital Capability Assessment Assess business processes and operational workflows to identify opportunities where AI based automation, digital tools, analytics, and emerging technologies can improve efficiency, scalability, quality, and user experience. Partner with business and technology teams to evaluate solution options, define requirements, assess impacts, and support future-state process and capability design.

Business Case Development & Benefit Realization Develop business cases, value assessments, success metrics, and outcome measurement frameworks to support investment decisions and transformation initiatives. Establish benefit realization plans, monitor performance against objectives, and provide leadership with actionable insights on business impact, adoption, operational improvements, and value delivery.z

Stay current on GenAI trends, responsible AI, data privacy, model risk, information security, compliance, and governance expectations. Contribute reusable frameworks and playbooks. Facilitate alignment across business, operations, and technology teams while promoting best practices, continuous improvement, and sustainable business outcomes.

Full time/Part-Time

Full time

Timings

(2:00p-10:30p)

India Business Unit

AWMPO AWMP&S; President's Office

Job Family Group

Business Support & Operations

📌 Manager Intelligent Automation (India)
🏢 56672 Ameriprise India
📍 India