16 Oct
|
Bellfast management
|
Bengaluru
16 Oct
Bellfast management
Bengaluru
Description
JOB SUMMARY:
Remote opportunity and must be willing to work in chat support with Patients and provide resolution and comfortable to work in Rotational shift
Key Responsibilities
Provide real-time medical consultation via live chat on eye health and vision-related concerns
Guide patients on vision correction procedures such as LASIK, SMILE, and other refractive treatments
Offer pre-operative and post-operative care instructions
Identify high-risk or urgent cases and escalate as per defined SOPs
Document patient interactions accurately in internal systems
Follow clinical protocols, quality benchmarks, and performance metrics
Always maintain patient confidentiality and data privacy
Qualifications & Skills
B.Optom or equivalent degree in Optometry
Valid registration / certification as applicable
Solid written communication skills in English
Comfortable working in a chat-based consultation model
Ability to handle multiple patient conversations efficiently
Willingness to work rotational shifts including night shifts
📌 Optometrist (Bengaluru)
🏢 Bellfast management
📍 Bengaluru