Job Description

Roles & Responsibilities :

Provide IT infrastructure & Application operations for Manufacturing (i4.0) IT applications

- Perform Container based Application Deployments, Configurations and Hotfix installations

- Troubleshoot Manufacturing IT Application and infrastructure related incidents

- Close collaboration with Application development team, infrastructure team and Network team to provide day-to-day operations support for the application

- Onboarding Manufacturing IT application and implementing manufacturing plant specific configurations

- Perform Application and infrastructure Migrations

- Quality delivery of services committed to the customer as per the defined Service Levels and KPI’s

- Monitor system performance and ensure Application availability

- Collaboration with onsite /offshore team and customer coordinators, Stakeholders Management, Technical documentation, and Training delivery

- Ensure Customer Satisfaction, Escalation Management in the Services Delivered and Continuous improvement of services

- Provide extended support for planned Maintenance and On-Call readiness support

- Should be able to work in shifts and travel to customer location for business need

📌 IT Application Operations Engineer (Bengaluru)
🏢 Bosch Group
📍 Bengaluru