Key Account Manager, Offline

Glanbia

Join this agile team focused on delivering better nutrition for every step of life’s journey

The Opportunity

The Key Account Manager is responsible for driving profitable growth across assigned strategic accounts by building strong customer partnerships, delivering revenue and margin targets, and executing joint business plans.

The role is the primary commercial interface between Glanbia and key customers, ensuring excellence in assortment, availability, visibility, promotions, inventory management, service, and customer profitability. The KAM will work closely with Marketing, Trade Marketing, Supply Chain, Demand Planning, Finance, and Customer Service to deliver sustainable growth and strengthen Glanbia’s position across priority offline channel

Responsibilities

Account Management & Business Growth

• Own end-to-end business delivery for assigned key accounts, including revenue, volume, NSV, gross profit, and market share objectives.

• Develop annual and quarterly account plans aligned with company and customer priorities.





• Identify growth opportunities through assortment expansion, improved distribution, new product launches, premiumization, and customer-specific programs.

• Build strong relationships with buyers, category teams, commercial stakeholders, and senior customer leadership.

• Lead annual Joint Business Planning discussions and translate agreed priorities into clear initiatives, targets, owners, and timelines.

• Track delivery against the JBP and initiate corrective actions where performance is off plan.

Commercial Negotiation & Trade Investment

• Lead negotiations on annual trade terms, pricing, margins, promotions, listings, visibility, and commercial agreements.

• Manage customer trade investment within approved budgets and improve return on investment.

Sales Performance & Analytics

• Monitor sell-in, sell-out, inventory, distribution, assortment, and promotional performance by customer an

📌 Key Account Manager, Offline (Gurugram)
🏢 Glanbia
📍 Gurugram