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If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting current direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Assistant Director – Product Manager, Conversational Artificial Intelligence

Purpose of the role:

The role will own the product roadmap for conversational People Insights experiences, helping users access trusted workforce information through intuitive, natural-language interactions. It will focus on product discovery, prioritisation, delivery, adoption,



governance and continuous improvement.

In this role, you will:

• Own the product roadmap, priorities and measurable outcomes for conversational People Insights products.

• Identify and validate priority workforce questions through user research, feedback, behavioural insights and experimentation.

• Translate user needs into clear product requirements, user journeys, acceptance criteria and outcome measures.

• Prioritise features and improvements based on user value, evidence, delivery effort, risk and strategic importance.

• Work with Data, Analytics and Technology teams to ensure responses are grounded in approved data, definitions, semantic models and analytical assets.

• Help ensure users receive information appropriate to their role, access rights, privacy requirements and governance controls.

• Define and monitor product measures, including adoption, repeat usage, time-to-insight, response quality,

📌 Assistant Director (India)
🏢 HSBC Global Services
📍 India