Req ID: 391063

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Messaging Services Advisor to join our team in Bangalore, Karnātaka (IN-KA), India (IN).
The Microsoft Exchange and M365 Administrator will be responsible for the overall administration, support, and maintenance of the Microsoft 365 workplace. This role requires a deep understanding of M365 services, including Exchange Online, Exchange On-Premises & Hybrid servers, Microsoft Purview, Defender for O365 and MS-Teams. The ideal candidate will possess strong technical skills, excellent problem-solving abilities, and the capability to manage and optimize the use of M365 solutions to meet business needs

Job Description-
• A customer-centric approach with a focus on delivering high-quality support.
• Strong verbal and written communication skills, with the ability to explain technical concepts to end users




• Understanding their requirements and creating a positive client experience throughout the total client journey.
• Flexible working in shifts supporting 24X7 steady state operations and US business hours support
• Provides deep subject matter expertise, advice, and program delivery.
• Contributes to the development of new techniques and plans within area of expertise.
• Thorough understanding and management of customer business needs and expectations.
• Works on abstract and complex problems requiring evaluation of intangible variables.
• Integrates trends, data and information into plans, deliverables and recommendations.
• Develops innovative and creative output based on interpretation and analysis that improves business performance and contributes to corporate goals and strategic intent.
• Anticipates operational, program, and implementation issues and develops preventative measures.
• Provides advanced technical support with

📌 Messaging Services Advisor (Bengaluru)
🏢 NTT DATA Services
📍 Bengaluru