About us

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising recent inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. We’re growing fast and our ambition is huge – more categories, more locations, and more people.
Pioneering technology takes more than just inventive engineers. At Dyson, we take a problem-solving approach to everything we do. And across our support teams, we’re proud to be different. And importantly, we support change to maintain our rapid growth.
Dyson Business Services (DBS) organisation provides process and service excellence to support Dyson’s growth ambitions with a goal of innovating and enhancing services over time to meet the changing needs of the business.

Reporting to Sales Order Processing Associate Manager. Sales Order Processing Analyst manages the end-to-end order flow for our customers’ orders.

About the role

Sales Order Processing:
• Oversee all aspects of sales order processing.





• Ensure timely and accurate handling of sales orders in the system.

Coordination with Teams:
• Liaise with sales representatives, logistics, and local SOP market team to ensure stock availability and delivery schedules are met.

• Communicate proactively with internal teams and customer to solve issues related to order processing

Customer Service:
• Address customer inquiries and order related issues promptly and professionally.

• Manage order adjustments, cancellations, and refunds when necessary.

Process Optimization:
• Identify and implement improvements to streamline the order management process.

• Ensure compliance with company policies and standards.

Reporting & Analytics:
• Provide regular reporting and analysis on sales order metrics.

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About you

• Bachelor’s degree in business administration, Supply Chain Management, or a related field.

• Minimum 3-5 years of experience in sales order processing, custom

📌 Sales Order Processing Analyst (Gurugram)
🏢 Dyson
📍 Gurugram