Qatar Airways is recruiting for the role of Senior Cargo Compliance Support Center Agent based at our Combined Delivery Centre (CDC) in Ahmedabad, Gujarat (India).
The position conducts day-to-day review, remediation, documentation and escalation of cargo compliance cases relating to sanctions screening, restricted-party screening, export control indicators, restricted commodities and dual-use goods across the cargo network. The role reviews shipment data, parties, routing, destinations, commodity descriptions, supporting documents and end-use or end-user indicators; records case decisions; and escalates potential compliance concerns through the approved reporting line.
Responsibilities:
• Review shipment parties, AWB data, routing, origin, destination, consignee, shipper, agent and other shipment details for compliance risk indicators.

• Perform sanctions, restricted-party and export control screening remediation for assigned cargo shipments, alerts and operational queries.

• Assess commodity descriptions for possible dual-use, military or strategic goods, restricted commodities,



controlled technology and destination-based control concerns.

• Validate permits, licenses, end-user statements, shipper declarations, invoices, packing lists and other compliance evidence where applicable.

• Record screening outcomes, decision rationale, case notes, evidence and closure details accurately in approved systems or trackers.

• Escalate potential true matches, high-risk shipments, unclear commodity descriptions, documentation gaps, end-use concerns and legally sensitive cases through to the approved escalation channels.

• Support handover preparation, pending-case tracking, backlog monitoring, service-level follow-up and recurring-error reporting.

• Follow up with stations, cargo operations, commercial teams, product teams, GHAs and other stakeholders to obtain missing information or clarify shipment details.

• Identify recurring issues, process gaps, system limitation

📌 Senior Cargo Compliance Support Center Agent, Ahmedabad
🏢 Qatar Airways
📍 Ahmedabad