We are seeking a dedicated International Voice Support representative to join our team in India. The ideal candidate will have 1-5 years of experience in voice support or customer service, providing high-quality assistance to our international clientele.
Responsibilities
- Provide exceptional voice support to international customers via phone calls.
- Resolve customer issues by understanding their needs and providing appropriate solutions.
- Document customer interactions and ensure follow-up on unresolved issues.
- Assist in troubleshooting technical issues related to products and services.
- Maintain a high level of customer satisfaction and professionalism in all communications.
Skills and Qualifications
- 1-5 years of experience in a voice support role or customer service environment.
- Excellent communication skills in English (verbal and written).
- Strong problem-solving skills and ability to think critically.
- Familiarity with customer support software and tools.
- Ability to work in a quick-paced environment and handle multiple tasks effectively.
- Basic technical knowledge of telecommunication products or services is a plus.
📌 International Voice Support (Bengaluru)
🏢 AADVI TECH SOLUTIONS PRIVATE
📍 Bengaluru
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